Privacy Policy
Last Updated: 6 October 2026
At GraphicGeeks, we respect your privacy and are committed to protecting the personal information you share with us while using our website, graphicgeeks.shop.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
This policy is intended to be written in simple language and is designed with the applicable Indian data-protection framework in mind, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. MeitY
1. Information We Collect
When you browse our website, create an account, place an order or contact us, we may collect information such as:
Personal Information
- Full name
- Billing and shipping address
- Mobile number
- Email address
- Account/login information, where applicable
- Order and purchase history
- Information provided when contacting customer support
Payment Information
When you make a payment, your payment may be processed through third-party payment service providers.
GraphicGeeks does not normally store your complete credit/debit card, UPI or banking credentials on its own servers. Payment information may be processed directly by the applicable payment gateway according to its own privacy and security practices.
Technical Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website usage information
- Date and time of visits
- Referring website or source
2. How We Use Your Information
We may use the information collected from you to:
- Process and fulfil your orders
- Deliver products to your address
- Process payments
- Provide Cash on Delivery services where available
- Send order confirmations and shipping updates
- Respond to customer-care enquiries
- Handle product-related complaints, returns or approved defect claims
- Verify orders and prevent fraudulent transactions
- Improve our website, products and customer experience
- Maintain our business and website records
- Send promotional communications where you have provided appropriate consent or where otherwise permitted by applicable law
- Comply with legal, regulatory and accounting requirements
We only intend to process personal information for legitimate and specified purposes connected with providing our services and operating the website.
3. Sharing of Information
GraphicGeeks does not sell or rent your personal information to third parties for their own marketing purposes.
We may share necessary information with trusted third parties when required to provide our services, including:
- Payment gateway providers
- Courier and logistics companies
- Website hosting and technology providers
- Website analytics and security service providers
- Customer-support service providers
- Professional advisers, auditors or legal representatives where necessary
- Government authorities or law-enforcement agencies where required by law
For example, when you place an order, your name, phone number and delivery address may need to be shared with our logistics partner so that your order can be delivered.
4. Cookies
GraphicGeeks may use cookies and similar technologies to improve your experience on our website.
Cookies may help us:
- Keep products in your shopping cart
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Maintain website security
- Measure the effectiveness of our marketing campaigns
You may be able to disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Marketing Communications
From time to time, GraphicGeeks may send information about:
- New products
- Special offers
- Discounts
- Sales
- Promotional campaigns
- Other relevant updates
Where consent is required, we will seek appropriate consent before sending promotional communications.
You may request to stop receiving promotional communications by contacting us at:
You may also use an unsubscribe option where one is provided in a promotional email.
6. Order & Delivery Information
When you place an order, we need certain information to fulfil the order.
This may include your:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order details
This information may be shared with our payment and delivery partners where necessary to process and deliver your order.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, loss or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If we become aware of a personal-data breach that requires notification under applicable law, we will take the steps required by the applicable legal framework. The DPDP Rules, 2025 include requirements relating to reasonable security safeguards and breach-related notifications. MeitY
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Processing and completing orders
- Providing customer support
- Handling disputes and complaints
- Maintaining business and financial records
- Preventing fraud
- Complying with legal and regulatory obligations
When information is no longer required for these purposes, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a complaint regarding the processing of your personal information
- Nominate another individual to exercise applicable rights in certain circumstances
The DPDP Act provides Data Principals with rights including access to information about personal data, correction and erasure, grievance redressal and nomination. MeitY
To exercise an applicable privacy right, please contact us using the details below.
10. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw that consent, subject to applicable law.
Withdrawal of consent will not affect the legality of processing that took place before the withdrawal.
Please note that certain information may still need to be retained or processed where required or permitted by law, or where necessary to complete an existing transaction or fulfil another lawful purpose. MeitY
11. Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, social-media platforms or other external services.
GraphicGeeks is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website or service before providing your personal information.
12. Children’s Privacy
GraphicGeeks is an e-commerce website intended for general consumers.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us at graphicgeeks2020@gmail.com so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
GraphicGeeks may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how your information is handled, you can contact us at:
GraphicGeeks Customer Care
Email: graphicgeeks2020@gmail.com
Website: graphicgeeks.shop
For privacy-related requests, please mention “Privacy Request” in the subject line of your email so that we can identify and respond to your request appropriately.
Your Privacy Matters
At GraphicGeeks, we believe shopping online should be simple, convenient and trustworthy. We aim to use your information responsibly and only as reasonably necessary to provide our products and services, operate our website and improve your shopping experience.
Thank you for trusting GraphicGeeks.